ServiceNow
ServiceNow is an enterprise cloud computing platform that helps companies manage digital workflows across their organizations, transforming how work gets done through automation and artificial intelligence.
Executive Summary
ServiceNow is a transformative enterprise software company on a mission to make work better for everyone through intelligent workflow automation. Founded in 2004 by Fred Luddy, the company has evolved from an IT service management tool to a comprehensive AI-powered platform that connects and streamlines work processes across entire organizations.
The company's core value proposition is its ability to unify disparate systems and workflows using artificial intelligence, enabling enterprises to work smarter, faster, and more efficiently. ServiceNow's platform spans multiple critical business domains including IT, customer service, human resources, security, and field operations, making it a versatile solution for digital transformation.
For job seekers, ServiceNow represents an exceptional opportunity to work at the intersection of enterprise technology and artificial intelligence. The company values candidates who demonstrate technical excellence, innovative thinking, and a passion for solving complex organizational challenges. Ideal candidates will show adaptability, strong problem-solving skills, and an ability to think strategically about how technology can fundamentally improve workplace productivity.
Core Services
What they offer
- Workflow Automation
- AI-Powered Enterprise Platform
- IT Service Management
Own Products & Brands
Products they've built
- ServiceNow PlatformAI-powered workflow automation platform that connects people, systems, and processes across organizations
- Now AIDomain-specific AI capabilities integrated natively into enterprise workflows
Strategic Insights
Company Priorities
What they're focused on right now
- Enterprise AI Platform Development (2025-2026)
- Expanding AI Workflow Automation Across Industries
- CRM and Customer Engagement Platform Enhancement
Hiring Signals
What their hiring patterns reveal
- Actively hiring across multiple domains (Sales, Engineering, AI, Customer Success)
- Expanding AI and Machine Learning teams
- Recruiting for global offices including US, India, Europe
Technology Stack
Java
JavaScript
React
Vue.jsApache TomcatMariaDB
LinuxWeb ComponentsREST APIs
GraphQLCompany Culture
Employee Reviews
What employees like
- • Strong learning and development opportunities
- • Innovative and supportive work culture
- • Competitive compensation and benefits
Things to consider
- • Can be fast-paced and high-pressure environment
- • Rapid growth may lead to organizational complexity
Recent News & Updates
Latest developments to discuss in interviews
ServiceNow Expands AI Platform Capabilities
Introduced enhanced AI capabilities across enterprise workflows, focusing on native AI integration
ServiceNow Announces Strategic CRM Expansion
Launched new customer relationship management solutions leveraging AI-powered workflow automation
Company Overview
Office Locations
Exact coordinates not available
Investors
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New ResearchFrequently Asked Questions
Does ServiceNow use ATS auto-rejection?
No. Despite common myths, ATS (Applicant Tracking Systems) are databases that organize applications - they don't auto-reject candidates. Recruiters at ServiceNow review applications personally. The "75% auto-rejection" statistic is a myth with no credible source. ATS helps recruiters search and filter applications, but humans make the final decisions.
What is ServiceNow's tech stack?
ServiceNow uses a modern tech stack including: Java, JavaScript, React, Vue.js, Apache Tomcat, MariaDB, Linux, Web Components, REST APIs, GraphQL.
What is ServiceNow's company culture like?
ServiceNow's company culture is characterized by: Innovation-Driven, AI-First Approach, Global and Inclusive, Learning-Oriented, Flexible Work Environment.
What is ServiceNow's Glassdoor rating?
ServiceNow has a 4.3/5 rating on Glassdoor based on many reviews. Employees appreciate: Strong learning and development opportunities, Innovative and supportive work culture, Competitive compensation and benefits.
Is ServiceNow hiring?
Based on recent hiring signals, ServiceNow: Actively hiring across multiple domains (Sales, Engineering, AI, Customer Success). Expanding AI and Machine Learning teams. Recruiting for global offices including US, India, Europe.
What products does ServiceNow make?
ServiceNow offers the following products: ServiceNow Platform, Now AI.